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Akamai Error: You Must Have the Enhanced TLS Module on Your Contract

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Workaround available Akamai Control Center, Certificate Provisioning System Updated November 14, 2026How we research

Quick answer

Your contract lacks the Enhanced TLS line item, or the property is not set up for a customer certificate. Add the module, or check the Customer Certificate security option on a clone.

Most likely fix: Check the contract

How to fix it

Try these in order — the most common fix is first.

  1. 1. Check the contract

    1. Confirm Enhanced TLS appears on your contract
    2. If it does not, add it and contact Professional Services for help
    Did this fix it?

  2. 2. Module present but error remains

    1. Clone the property
    2. Check whether Customer Certificate is listed in the security options
    3. If it is, enable it; the error should stop
    Did this fix it?

Symptoms

Saving a property fails with "You must have the 'Enhanced TLS' module on your contract to select a hostname with an Enhanced Certificate."

Why it happens

  • Enhanced TLS is not on your contract
  • HTTPS with a CPS-managed certificate was selected without that module

This guide also covers

  • akamai enhanced tls module required
  • akamai enhanced certificate property manager error

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