Akamai Property Manager: Access Denied, No Edit Access or Name Already Exists

How to fix it

Try these in order — the most common fix is first.

1. 1. Add the property to the right sub-group

   Copy steps
   1. In Control Center go to Administration, then Identity & access
   2. Open the Resources tab and select the correct sub-group
   3. Click Manage and add the property
   4. If it already exists under that sub-group, contact Professional Services
   Did this fix it? Yes No

2. 2. Locked behavior

   Copy steps
   1. Contact Akamai Professional Services; only Akamai internal users can edit locked advanced features
   2. They can remove the behaviors or save the property for you
   Did this fix it? Yes No

3. 3. Edge hostname missing from the dropdown

   Copy steps
   1. You probably lack access to the group holding the edge hostname
   2. Ask Professional Services to move it into your sub-group or grant access to the top-level group
   Did this fix it? Yes No

Symptoms

"The name chosen already exists for this group" when creating a property, a property missing from your group, or "Access Denied - no Edit access" when saving a cloned property.

Why it happens

• The property was cloned from another property
• It was migrated between contracts or moved between groups or sub-groups
• Insufficient Identity and Access Management permissions
• A locked behavior, often from a duplicated rule originally added by an Akamai internal user

This guide also covers

• akamai property manager access denied no edit access
• akamai name chosen already exists for this group
• akamai edge hostname not available

Other Akamai errors

• Akamai Access Denied: You Don't Have Permission to Access This Server
• Akamai Error Reference # Lookup: What the Number Means
• Akamai Gateway Timeout: Proxy Server Did Not Receive a Timely Response
• Akamai Property Validation Failed: Files Already Pending Activation
• Akamai "Unable to Perform Validation at This Time" Activation Error
• Akamai Property Activation Stuck, Slow or 409 Conflict
• Akamai Error: You Must Have the Enhanced TLS Module on Your Contract
• Akamai Fast Purge 429 Rate Limit Error