Akamai "Unable to Perform Validation at This Time" Activation Error

How to fix it

Try these in order — the most common fix is first.

1. 1. Run Akamai's checklist

   Copy steps
   1. Confirm the domain is not mapped to an edge hostname in DNS under a different Akamai account
   2. Check the account name against the allowed ASCII characters; if it has an unsupported one, ask Akamai Technical Support to change it
   3. Disable Fast Activation
   4. Try activating from a different client network
   5. Confirm no hostname contains a public suffix, using the Public Suffix List
   6. Retry the activation
   Did this fix it? Yes No

2. 2. Escalate

   1. If all checks pass and it still fails, contact Akamai Professional Services
   Did this fix it? Yes No

Symptoms

Activating a property version fails with "Unable to perform validation at this time."

Why it happens

• A new property hostname was added
• The account name contains special characters such as í
• Fast Activation is enabled
• The client network has connectivity issues
• A property hostname uses a public suffix

This guide also covers

• akamai unable to perform validation at this time
• property manager activation validation error

Other Akamai errors

• Akamai Access Denied: You Don't Have Permission to Access This Server
• Akamai Error Reference # Lookup: What the Number Means
• Akamai Gateway Timeout: Proxy Server Did Not Receive a Timely Response
• Akamai Property Validation Failed: Files Already Pending Activation
• Akamai Property Activation Stuck, Slow or 409 Conflict
• Akamai Property Manager: Access Denied, No Edit Access or Name Already Exists
• Akamai Error: You Must Have the Enhanced TLS Module on Your Contract
• Akamai Fast Purge 429 Rate Limit Error