Ashby Direct Booking Link Shows No Availability
Quick answer
A direct booking link shows no times when busy events, Meeting Hours, buffers or Recruiting Blocks remove every slot. Use Troubleshoot Availability to see which one, then adjust it.
Most likely fix: Run Troubleshoot Availability
How to fix it
Try these in order — the most common fix is first.
1. Run Troubleshoot Availability
- Generate the booking link from the schedule interview activity
- Use Troubleshoot Availability in the availability actions
- A check mark means bookable; an exclamation mark shows why a slot is blocked
Did this fix it?2. Widen Meeting Hours and shrink buffers
- Update personal, team or interview Meeting Hours
- Reduce pre and post buffers on the activity
Did this fix it?3. Add Recruiting Block events
- If Recruiting Blocks are on, create block events on the interviewer or schedule calendars
Did this fix it?
Symptoms
Candidate opens the scheduling link and sees no times, or fewer slots than expected.
Why it happens
- Busy events on interviewer calendars
- Meeting Hours do not cover the time frame
- Pre or post meeting buffers on the scheduling activity
- Recruiting Blocks enabled but no matching block events (Enterprise or Advanced Scheduling add-on)
- Booked interviews with unsent invites
This guide also covers
- ashby direct booking link no availability
- ashby scheduling link not working
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