How to Cancel Ashby Subscription
Quick answer
Ashby is sold on annual contracts, so cancelling means giving written notice before renewal, not clicking a button. One third-party guide cites a 30-day notice and deletion after termination; confirm in your order form and export your data first.
Most likely fix: Find your renewal date and notice period
How to fix it
Try these in order — the most common fix is first.
1. Find your renewal date and notice period
- Open your order form and the Terms of Service
- One third-party source cites 30 days written notice (Section 11.1); verify yourself
Did this fix it?2. Export your data first
- Export candidates, jobs and reports using Ashby's export tools
- Ask your Customer Success Manager in writing what a full export includes and how long it is available
Did this fix it?3. Send written notice
- Email your CSM and Ashby support with the notice and keep the confirmation
- Ask for written confirmation of end date and data deletion
Did this fix it?4. Negotiating instead
- Ashby says annual commitments get 10% off; ask to downgrade or remove add-ons like Analytics before renewal
Did this fix it?
Symptoms
No self-serve cancel button; renewal date approaching.
Why it happens
- Annual contract with auto-renewal
- Cancellation requires written notice per your agreement
This guide also covers
- cancel ashby
- ashby cancel subscription
- ashby contract renewal
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