How to Cancel Lever Subscription

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Workaround available Web Updated November 13, 2026Based on 3 user reportsHow we research

Quick answer

Lever is sold on annual sales contracts, so there is no cancel button: you send written non-renewal notice to your account team before the renewal date and request your data export at the same time.

Most likely fix: Find your renewal date and notice terms

How to fix it

Try these in order — the most common fix is first.

  1. 1. Find your renewal date and notice terms

    1. Open your Lever order form or signed contract
    2. Note the renewal date and the written-notice period
    3. Ask your Lever account manager to confirm both in writing
    Did this fix it?
  2. 2. Send written non-renewal notice

    1. Email your account manager and Lever support with the company name and contract ID
    2. State that you do not want to renew and ask for written confirmation
    3. Keep the confirmation: without it the contract may auto-renew
    Did this fix it?
  3. 3. Request your data export before access ends

    1. Lever help center separates standard exports from a full data export, which is a paid service via your account team
    2. Ask in the same email what the churn export includes and its deadline
    3. Export candidate lists and reports you need from the app as a backup
    Did this fix it?
  4. 4. Plan the move to a new ATS

    1. Lever documents migrating data in from other systems; the new vendor usually handles import
    2. Run both systems in parallel for one hiring cycle if the contract allows
    Did this fix it?

Symptoms

No self-serve cancel option in the Lever app; billing is by order form.

Why it happens

  • Annual contract with auto-renewal
  • Notice window (third-party guides say about 30 days; check your order form)
  • Full data export is handled through the account team

This guide also covers

  • cancel lever
  • lever cancel subscription
  • lever contract renewal
  • lever refund

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