How to Cancel Lever Subscription
Quick answer
Lever is sold on annual sales contracts, so there is no cancel button: you send written non-renewal notice to your account team before the renewal date and request your data export at the same time.
Most likely fix: Find your renewal date and notice terms
How to fix it
Try these in order — the most common fix is first.
1. Find your renewal date and notice terms
- Open your Lever order form or signed contract
- Note the renewal date and the written-notice period
- Ask your Lever account manager to confirm both in writing
Did this fix it?2. Send written non-renewal notice
- Email your account manager and Lever support with the company name and contract ID
- State that you do not want to renew and ask for written confirmation
- Keep the confirmation: without it the contract may auto-renew
Did this fix it?3. Request your data export before access ends
- Lever help center separates standard exports from a full data export, which is a paid service via your account team
- Ask in the same email what the churn export includes and its deadline
- Export candidate lists and reports you need from the app as a backup
Did this fix it?4. Plan the move to a new ATS
- Lever documents migrating data in from other systems; the new vendor usually handles import
- Run both systems in parallel for one hiring cycle if the contract allows
Did this fix it?
Symptoms
No self-serve cancel option in the Lever app; billing is by order form.
Why it happens
- Annual contract with auto-renewal
- Notice window (third-party guides say about 30 days; check your order form)
- Full data export is handled through the account team
This guide also covers
- cancel lever
- lever cancel subscription
- lever contract renewal
- lever refund
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