Lever Resume Upload Error

How to fix it

Try these in order — the most common fix is first.

1. 1. Upload a plain DOCX

   Copy steps
   1. Create the resume in Word with standard headings
   2. Save as .docx and upload it
   Did this fix it? Yes No

2. 2. Rename and shrink the file

   Copy steps
   1. Use letters only: FirstLast-Resume.docx
   2. Compress images or remove them so the file is under 5 MB
   Did this fix it? Yes No

3. 3. Clear cache or change browser

   Copy steps
   1. Clear site data for the job page, or use a private window
   2. Disable ad blockers and autofill extensions
   Did this fix it? Yes No

4. 4. Check for a Lever incident

   Copy steps
   1. Lever status page has logged resume-upload and parsing incidents that were later resolved
   2. If one is open, wait or email the recruiter your resume directly
   Did this fix it? Yes No

Symptoms

Upload fails, shows "resume upload error", or the file attaches but nothing happens.

Why it happens

• Image-only or scanned PDF
• Export from Pages, Canva or design tools
• Emoji or special characters in the file name
• Large file (stay under about 5 MB)
• Browser cache or extensions

This guide also covers

• lever resume upload error
• lever resume not uploading
• lever upload failed

The same problem in other apps

All not loading, error messages & connection guides →

• Greenhouse Reports Slow or Not Loading (Greenhouse)
• Ashby Resume Upload Failed or Not Parsing (Ashby)

Other Lever errors

• How to Cancel Lever Subscription
• Lever Application Not Submitting
• Lever Resume Parsing Wrong or Blank Fields
• Lever Calendar Not Syncing
• Lever Google Meet Link Missing in Interview Invites
• Lever Email Sync Not Working
• Lever SSO Login Not Working
• Lever Duplicate Candidate Profiles