Chargify Webhooks Not Firing

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Ongoing Web, API Updated November 13, 2026Based on 3 user reportsHow we research

Quick answer

Maxio pauses webhook endpoints after repeated failures (26 consecutive, per a third-party guide) and stops generating them after 51. Fix your endpoint and resend.

Most likely fix: Check endpoint status

How to fix it

Try these in order — the most common fix is first.

  1. 1. Check endpoint status

    1. Open webhook settings and check failure count and delivery status
    2. Fix your endpoint to return 2xx quickly
    Did this fix it?
  2. 2. Resend paused events

    1. Resend from the webhook list before deleting the endpoint
    2. Use subscription_state_change to confirm state transitions via the API
    Did this fix it?

Symptoms

Your app stops receiving subscription events.

Why it happens

  • Endpoint returning errors or timing out
  • Endpoint auto-paused or disabled
  • Endpoint deleted, so paused webhooks are discarded

This guide also covers

  • chargify webhooks not working
  • maxio webhook paused

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