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ClickUp Time Tracking Not Working

Workaround available Web, Chrome extension Updated October 21, 2026

Quick answer

Missing or broken ClickUp time tracking is most often because the Time Tracking ClickApp is turned off in that Space. A Workspace owner/admin must enable it; for the Chrome extension, reload ClickUp and reconnect the extension.

Most likely fix: Enable the Time Tracking ClickApp.

Symptoms

No timer button on tasks, the Chrome extension can't start a timer, logs you out repeatedly, or shows a blank login screen.

Why it happens

  • Time Tracking ClickApp disabled for the Space
  • Extension installed but ClickUp page not reloaded
  • Extension disconnected from the workspace
  • Some time features (billable, descriptions) need a paid plan

How to fix it

Try these in order — the most common fix is first.

  1. 1. Enable the Time Tracking ClickApp

    1. Workspace owner/admin: avatar > ClickApps
    2. Turn on Time Tracking
    3. Enable it for every Space that needs it

  2. 2. Reload ClickUp after installing the extension

    1. Fully reload app.clickup.com in Chrome after installing the ClickUp extension

  3. 3. Reinstall and reconnect the extension

    1. chrome://extensions > remove ClickUp
    2. Reinstall from the Chrome Web Store
    3. Open the extension and reconnect it to your Workspace

  4. 4. Check your plan

    1. Billable time and time entry descriptions need a paid plan — upgrade or skip those features

This guide also covers

  • clickup time tracking not working
  • clickup time tracker chrome extension not working
  • clickup timer missing

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