ConvertKit (Kit) Automation Not Triggering
Quick answer
Subscribers added with the Import Subscribers button do not trigger automations or Zaps. Add them through a form, landing page, Zap or the Kit API instead.
Most likely fix: Add subscribers through a trigger-capable route
How to fix it
Try these in order — the most common fix is first.
1. Add subscribers through a trigger-capable route
- Use a form, landing page, Zapier or the Kit API instead of the Import Subscribers button
- For existing imported people, add the trigger tag or form manually in bulk
Did this fix it?2. Check the automation is live
- Open the automation in the visual builder and confirm it is switched on
- Verify the entry trigger matches the tag, form or event you are using
Did this fix it?
Symptoms
Imported subscribers never enter the automation, or a Zapier trigger never fires.
Why it happens
- Manual CSV import skips automation triggers
- Automation not switched on
- Tag or form trigger does not match how the subscriber was added
This guide also covers
- convertkit automation not triggering
- kit zap not triggering
- convertkit import automation
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