ConvertKit (Kit) Sequence Not Sending
Quick answer
Reordering or deleting emails while subscribers are active, unchecked send days, or the 'only once' setting usually stall sequences. Fix the setting, or rebuild the sequence and move subscribers over.
Most likely fix: Check sequence settings
How to fix it
Try these in order — the most common fix is first.
1. Check sequence settings
- Open the sequence and review the sending days; make sure every day you want is checked
- Confirm each email is published
Did this fix it?2. Handle Completed subscribers
- If the sequence only allows one pass, Completed subscribers won't get newly added emails
- Make the sequence evergreen if subscribers should stay in it after finishing
Did this fix it?3. Repair a broken order
- If you reordered emails with active subscribers, create a new sequence in the correct order and move subscribers to it
Did this fix it?4. Unstick subscribers after a deleted email
- Remove the stuck subscribers from the sequence and re-add them
- They skip emails already received and resume at the next one
Did this fix it?
Symptoms
Subscribers are stuck in a sequence, skip emails, or never receive new emails you added.
Why it happens
- Emails reordered while subscribers were mid-sequence
- An email deleted while subscribers were queued for it
- A send day (such as Thursday) unchecked in sequence settings
- Sequence set to let subscribers receive emails only once, so Completed subscribers get nothing new
- Emails not published
This guide also covers
- convertkit sequence not sending
- kit sequence not working
- convertkit subscribers stuck in sequence
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