ConvertKit (Kit) Custom Domain Not Verifying

How to fix it

Try these in order — the most common fix is first.

1. 1. Re-enter the domain correctly

   1. Remove the domain and add it again as yourdomain.com without www
   Did this fix it? Yes No

2. 2. Match the DNS records

   Copy steps
   1. All three records Kit shows are required; edit or delete and re-add them at your DNS host
   2. Remove any extra records that conflict
   Did this fix it? Yes No

3. 3. Remove conflicting A/AAAA records

   Copy steps
   1. Back up current records first
   2. Delete other A or AAAA records for the domain, then click Verify
   Did this fix it? Yes No

4. 4. Wait or contact support

   Copy steps
   1. Allow 48 hours
   2. Then contact kit.com/support with a screenshot of your DNS records
   Did this fix it? Yes No

Symptoms

Domain shows Unverified in Account settings > Domains and landing pages or sending won't work on it.

Why it happens

• DNS propagation delay (24-48 hours)
• www included in the domain field
• Missing, wrong or extra DNS records
• Conflicting A or AAAA records

This guide also covers

• convertkit custom domain not verifying
• kit domain unverified
• convertkit dns records

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