Drip Workflow Not Triggering
Quick answer
When a Drip workflow does not start or people do not move through it, check that it is activated, that the trigger conditions match and that Drip has no processing delay.
Most likely fix: Confirm the workflow is live
How to fix it
Try these in order — the most common fix is first.
1. Confirm the workflow is live
- Open Automations > Workflows and make sure the status is Active
- Re-read the trigger and its filters
Did this fix it?2. Test with a real contact
- Create a test person that meets the trigger exactly
- Open their profile and look at the activity timeline
Did this fix it?3. Check delays
- Check Drip's status page for workflow trigger delays
- Wait for backlog to clear before rebuilding anything
Did this fix it?
Symptoms
Contacts meet the trigger but are not entering the workflow, or emails send late.
Why it happens
- Workflow still in draft or paused
- Trigger conditions or tags do not match the contact
- Contact already went through a workflow that blocks re-entry
- Drip processing delay (past incidents affected triggers)
This guide also covers
- drip workflow not triggering
- drip automation not working
- drip workflow not sending
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