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Drip Form or Popup Not Showing

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Workaround available Web, Shopify, WordPress Updated November 13, 2026Based on 2 user reportsHow we research

Quick answer

Drip onsite forms need the Drip JavaScript snippet on every page and respect session and URL targeting. Check the snippet, test in a fresh incognito window and review page rules.

Most likely fix: Verify the snippet

How to fix it

Try these in order — the most common fix is first.

  1. 1. Verify the snippet

    1. Install the Drip JavaScript snippet site-wide (or via your Shopify/WordPress integration)
    2. View page source and search for the Drip script
    Did this fix it?

  2. 2. Test fresh

    1. Open an incognito window with no extensions
    2. Clear cookies, reload and wait for the trigger
    Did this fix it?

  3. 3. Review targeting

    1. Open the form in Drip and check page/URL conditions
    2. Check embedded forms follow the same targeting rules
    3. Email support@drip.com if still stuck
    Did this fix it?

Symptoms

The pop-up, slide-in or embedded form does not appear on your site.

Why it happens

  • Drip JavaScript snippet not installed on the page
  • Pop-ups show once per session, so you already saw it
  • URL include/exclude rules block the page
  • Form is not published or is blocked by privacy extensions

This guide also covers

  • drip form not showing
  • drip popup not working
  • drip embedded form not displaying

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