Omnisend Popup Not Showing
Workaround available Shopify, WooCommerce, Web Updated November 13, 2026Based on 3 user reportsHow we research
Quick answer
An Omnisend popup or form usually fails to appear because of the Shopify app embed, teaser settings, browser privacy tools or a cookie from an earlier signup.
Most likely fix: Turn on the app embed
How to fix it
Try these in order — the most common fix is first.
1. Turn on the app embed
- Shopify admin > Online Store > Themes > Customize > App embeds
- Toggle Omnisend on and save
Did this fix it?2. Check teaser and display rules
- Open the form in Omnisend
- Review teaser and trigger settings, and test in a private window
Did this fix it?3. Rule out the browser
- Test with extensions disabled and in another browser
- Clear cookies to test as a new visitor
Did this fix it?4. Other platforms and plugins
- Paste embedded form HTML manually where needed
- Check consent plugins that block Omnisend marketing scripts
Did this fix it?
Symptoms
Signup popup or embedded form does not display on the live site.
Why it happens
- Shopify app embed toggled off
- Teaser set to Always visible or Show until opened
- Ad blockers or browser privacy features block it
- Visitor already signed up (cookie)
- Embedded form HTML not added on non-Shopify platforms
- Custom CSS or plugin conflicts (for example a GDPR consent plugin)
This guide also covers
- omnisend popup not showing
- omnisend form not showing
- omnisend signup form not working
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