Omnisend Account Deleted After Uninstalling Shopify App

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Workaround available Shopify Updated November 13, 2026Based on 2 user reportsHow we research

Quick answer

Uninstalling the Omnisend app from Shopify starts a 16-day countdown to account deletion. Reinstall or log in before it ends and export data first.

Most likely fix: Stop the deletion

How to fix it

Try these in order — the most common fix is first.

  1. 1. Stop the deletion

    1. Reinstall the Omnisend app within 16 days
    2. Contact Omnisend support if you received a warning
    Did this fix it?
  2. 2. Switch safely

    1. Export contacts and reports before uninstalling
    2. Freeze the account if you need to keep data for 12 months
    Did this fix it?

Symptoms

Warning emails about account deletion after removing the app.

Why it happens

  • App uninstalled in Shopify
  • No login or frozen plan while app removed

This guide also covers

  • omnisend account deleted
  • uninstall omnisend shopify

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