// troubleshooting guide · fathom

Fathom Not Working With Google Meet

Status
Workaround available
platforms:
Google Meet (Mac, Chrome)
updated:
November 15, 2026
reports:
2
Method
how we research
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RUNBOOK · fathom/google-meet-not-working5 FIXES

// quick answer

Fathom misses Google Meet calls when the event isn't on your primary calendar, the Meet link isn't in the Location field, or (for bot-free capture) the Chrome extension is disabled or missing permissions. Re-enable the extension, allow meet.google.com, and restart the desktop app.

Most likely fix: Check calendar and link placement

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Check calendar and link placement

    1. 01Schedule the call on your primary Google calendar
    2. 02Make sure the Meet link is in the Location field of the invite
    Did this fix it?
  2. FIX 2Re-enable the Chrome extension

    1. 01Open chrome://extensions
    2. 02Turn Fathom on and approve any new permissions Chrome asks for
    Did this fix it?
  3. FIX 3Allow access to meet.google.com

    1. 01Open the extensions menu, choose Fathom options
    2. 02Under 'This can read and change site data', allow meet.google.com
    Did this fix it?
  4. FIX 4Reinstall the extension and update the app

    1. 01In Fathom go to Settings > Fathom Apps > Chrome Extension and reinstall
    2. 02Update the desktop app to v3.12.0 or later
    3. 03Refresh the Meet tab and look for the Fathom recording button
    Did this fix it?
  5. FIX 5Restart the desktop app and rejoin

    1. 01Quit and reopen the Fathom desktop app
    2. 02Rejoin the Meet call
    3. 03If it still fails, email help@fathom.video
    Did this fix it?

Symptoms

No Fathom recording button in the Meet tab, the bot doesn't join, or the bot joins even though you chose bot-free capture.

Why it happens

  • C-01Meeting on a secondary calendar
  • C-02Meet link only in the event description
  • C-03Chrome extension disabled after a Chrome update added permissions
  • C-04Extension not allowed to read meet.google.com
  • C-05Desktop app older than v3.12.0 when using the Meet app or Arc/Brave/Dia/Comet
  • C-06Organization disabled bot-free capture, so the bot records instead
  • C-07Windows, Chromebook or Linux (bot-free capture is Mac-only)

// this guide also covers

  • fathom google meet not working
  • fathom chrome extension not working
  • fathom not recording google meet

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