// troubleshooting guide · fathom

Fathom Free Plan AI Summary Limit Reached

Status
Ongoing
platforms:
Web, Windows, Mac
updated:
November 15, 2026
reports:
4
Method
how we research
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RUNBOOK · fathom/ai-summary-limit3 FIXES

// quick answer

Fathom Free gives advanced AI summaries only on your first 5 calls each month; later calls get the basic General/Enhanced summary. Wait for the monthly reset, use the General template, or upgrade to Premium ($16/month yearly) for unlimited advanced summaries.

Most likely fix: Use the General/Enhanced template

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Use the General/Enhanced template

    1. 01The General/Enhanced summary is available to all users including Free (since May 2026)
    2. 02Set it as your default template so every call still gets a usable summary
    Did this fix it?
  2. FIX 2Save advanced summaries for key calls

    1. 01Turn off auto-record for internal meetings in Settings
    2. 02Record client or important calls so they use your 5 advanced summaries
    Did this fix it?
  3. FIX 3Upgrade to Premium

    1. 01Premium is $20/month or $16/month billed yearly with no summary cap
    2. 02Use the free trial first to check summary quality on your own calls
    Did this fix it?

Symptoms

After a handful of meetings the summary is shorter, AI action items and follow-up emails are missing, and Fathom prompts you to upgrade.

Why it happens

  • C-01Free plan cap of 5 advanced summaries per month
  • C-02Action items, follow-up emails, custom summaries and Ask Fathom are Premium features
  • C-03The 30-day Premium preview ended

// this guide also covers

  • fathom free plan limit
  • fathom ai summary limit
  • fathom 5 summaries
  • fathom free vs premium

Still not working?

If Fathom keeps failing, you're not alone. See every Fathom problem users report or the alternatives people switch to.

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