// troubleshooting guide · fathom
Fathom Free Plan AI Summary Limit Reached
- Status
- Ongoing
- platforms:
- Web, Windows, Mac
- updated:
- November 15, 2026
- reports:
- 4
- Method
- how we research
RUNBOOK · fathom/ai-summary-limit3 FIXES
// quick answer
Fathom Free gives advanced AI summaries only on your first 5 calls each month; later calls get the basic General/Enhanced summary. Wait for the monthly reset, use the General template, or upgrade to Premium ($16/month yearly) for unlimited advanced summaries.
Most likely fix: Use the General/Enhanced template
How to fix it
// try these in order, the most common fix is first
FIX 1Use the General/Enhanced template
- 01The General/Enhanced summary is available to all users including Free (since May 2026)
- 02Set it as your default template so every call still gets a usable summary
Did this fix it?FIX 2Save advanced summaries for key calls
- 01Turn off auto-record for internal meetings in Settings
- 02Record client or important calls so they use your 5 advanced summaries
Did this fix it?FIX 3Upgrade to Premium
- 01Premium is $20/month or $16/month billed yearly with no summary cap
- 02Use the free trial first to check summary quality on your own calls
Did this fix it?
Symptoms
After a handful of meetings the summary is shorter, AI action items and follow-up emails are missing, and Fathom prompts you to upgrade.
Why it happens
- C-01Free plan cap of 5 advanced summaries per month
- C-02Action items, follow-up emails, custom summaries and Ask Fathom are Premium features
- C-03The 30-day Premium preview ended
// this guide also covers
- fathom free plan limit
- fathom ai summary limit
- fathom 5 summaries
- fathom free vs premium
Still not working?
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