Fathom Bot Stuck in Waiting Room

How to fix it

// try these in order, the most common fix is first

1. FIX 1Admit it manually

   Copy steps
   1. 01Zoom: open Participants and click Admit next to Fathom Notetaker
   2. 02Teams: open Participants and admit Fathom Notetaker from the lobby
   Did this fix it? Yes No

2. FIX 2Turn off the waiting room in Zoom

   Copy steps
   1. 01zoom.us > Settings > Meeting > Security
   2. 02Turn off 'Enable waiting room' (an admin may need to unlock it)
   Did this fix it? Yes No

3. FIX 3Let others admit when you're late

   1. 01Give a co-host rights in Zoom, or let presenters admit people in Teams meeting options
   Did this fix it? Yes No

Symptoms

Participants see 'Fathom Notetaker' waiting to be admitted, or the recording starts several minutes late and misses the beginning.

Why it happens

• C-01Zoom waiting room enabled at account or meeting level
• C-02Teams lobby routes anonymous participants to wait
• C-03Host joined late and nobody else can admit

// this guide also covers

• fathom waiting room
• fathom stuck in lobby
• admit fathom notetaker

Other Fathom errors

• Fathom Notetaker Not Joining Meeting
• Fathom Not Joining Microsoft Teams Meetings
• Fathom Not Working With Google Meet
• Fathom Can't Rejoin After Being Removed
• How to Remove Fathom From Zoom Meetings
• How to Cancel Fathom Subscription
• Fathom Free Plan AI Summary Limit Reached
• Fathom Bot-Free Recording Not Working