Hetzner Charging for a Powered-Off Server

How to fix it

// try these in order, the most common fix is first

1. FIX 1Snapshot and delete

   Copy steps
   1. 01Open the server > Snapshots > Take snapshot
   2. 02Then Delete the server
   Did this fix it? Yes No

2. FIX 2Delete unused Primary IPs

   Copy steps
   1. 01Open Primary IPs in the project
   2. 02Delete IPs you no longer need
   Did this fix it? Yes No

3. FIX 3Remove old snapshots and backups

   Copy steps
   1. 01Snapshots are billed per GB per month
   2. 02Disable Backups (20% of server price) if not needed
   Did this fix it? Yes No

Symptoms

Your invoice shows charges for servers you shut down, or small charges for IPs and snapshots after deleting servers.

Why it happens

• C-01Powered-off servers keep reserved resources and are billed
• C-02Primary IPv4 addresses billed even when unassigned
• C-03Snapshots and backups billed separately
• C-04Hourly rounding up

// this guide also covers

• hetzner server off still billed
• hetzner billing powered off
• hetzner unexpected charges

Other Hetzner errors

• Hetzner Account Verification Rejected
• Hetzner Cloud Server Currently Unavailable
• Hetzner Server Limit Reached
• Hetzner Server Unreachable (SSH Timeout)
• Hetzner Rescue System Not Working
• Hetzner Server Locked (Netscan / Abuse)
• Hetzner Port 25 Blocked (Can't Send Email)
• Hetzner Price Increase After Rescale