// troubleshooting guide · hetzner

Hetzner Rescue System Not Working

Status
Workaround available
platforms:
Linux
updated:
November 15, 2026
reports:
3
Method
how we research
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RUNBOOK · hetzner/rescue-system5 FIXES

// quick answer

Rescue only takes effect after a reboot within 60 minutes, and SSH then shows a host key warning. Use 'Enable rescue & power cycle', remove the old known_hosts entry, and reboot to exit.

Most likely fix: Enable rescue with power cycle

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Enable rescue with power cycle

    1. 01Open the server in the Hetzner Console
    2. 02Click Rescue in the top menu
    3. 03Choose Enable rescue & power cycle
    4. 04Select linux64 and your SSH key
    Did this fix it?
  2. FIX 2Save the root password

    1. 01If you did not pick a key, copy the password shown after enabling rescue
    Did this fix it?
  3. FIX 3Fix the host key warning

    1. 01Run ssh-keygen -R <server-IP>
    2. 02Reconnect and accept the new fingerprint
    Did this fix it?
  4. FIX 4Dedicated servers: enable rescue in Robot

    1. 01Open the server in Robot, Rescue tab
    2. 02Activate rescue, then use the Reset tab to reboot
    Did this fix it?
  5. FIX 5Exit rescue

    1. 01Run reboot from the rescue shell
    2. 02The server boots from its local disk again
    Did this fix it?

Symptoms

You enabled rescue but still land in your normal OS, SSH refuses with 'REMOTE HOST IDENTIFICATION HAS CHANGED', or you keep landing in rescue.

Why it happens

  • C-01Server was not restarted within the 60-minute rescue window
  • C-02Old host key in known_hosts
  • C-03No SSH key selected and the root password was not saved
  • C-04Closing SSH does not exit rescue

// this guide also covers

  • hetzner rescue system
  • hetzner rescue mode
  • hetzner rescue not working
  • hetzner reset root password

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