// troubleshooting guide · hetzner
Hetzner Cloud Server Currently Unavailable
- Status
- Ongoing
- platforms:
- Web, API
- updated:
- November 15, 2026
- reports:
- 4
- Method
- how we research
RUNBOOK · hetzner/cloud-server-unavailable5 FIXES
// quick answer
Since June 2026 Hetzner has limited cloud server creation because of hardware shortages, so plans show 'This product is currently unavailable' or the create button fails. Try another location or plan, retry the next day, or use a dedicated server.
Most likely fix: Check status.hetzner.com
How to fix it
// try these in order, the most common fix is first
FIX 1Check status.hetzner.com
- 01Look for 'Limited availability of cloud instances'
- 02Existing servers are not affected
Did this fix it?FIX 2Try another location
- 01Switch between Falkenstein, Nuremberg, Helsinki, Ashburn, Hillsboro and Singapore
- 02Note US/Singapore include less traffic
Did this fix it?FIX 3Try another server type
- 01If CX is unavailable, check CPX or CAX (Arm) availability
- 02Compare the new price before ordering
Did this fix it?FIX 4Retry the next day
- 01Hetzner's FAQ says locations deactivated for some customers can be retried the following day
Did this fix it?FIX 5Use a dedicated server or Server Auction
- 01Dedicated servers are ordered in Robot and are a separate capacity pool
Did this fix it?
Symptoms
In the Console a plan or location is greyed out, or the website shows 'This product is currently unavailable. Please check back later.'
Why it happens
- C-01Hardware shortage and capacity restriction announced on the status page (June 2026)
- C-02Location temporarily deactivated for your account
- C-03Plan line (e.g. CX/CAX) withdrawn from sale
- C-04Account limit reached or account deactivated
// this guide also covers
- hetzner currently unavailable
- hetzner cloud server unavailable
- hetzner can't create server
- hetzner cx23 unavailable
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