Insightly Import Failed
Quick answer
Insightly CSV imports fail from bad encoding, mapping errors or exceeding the per-import record limit (25,000 on Plus, 50,000 on Professional and Enterprise).
Most likely fix: Fix the file
How to fix it
Try these in order — the most common fix is first.
1. Fix the file
- Export from Google Sheets as CSV (UTF-8)
- Keep one header row and delete blank rows and columns
- Split the file under your plan's per-import limit
Did this fix it?2. Check the import log
- Open the import results
- Fix the listed rows and re-import only those
Did this fix it?3. Test small
- Import 5 rows first to verify field mapping
- Match dropdown values to existing options
Did this fix it?
Symptoms
Import stops, rows are skipped, or the import log lists errors.
Why it happens
- File not saved as UTF-8 CSV
- More rows than the plan's per-import limit
- Dropdown values do not match existing options
- Required fields or headers missing
This guide also covers
- insightly import failed
- insightly csv import error
- insightly import contacts
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