Kapwing Lost My Project Changes
Quick answer
Kapwing autosaves every few minutes but only while connected. If the connection drops, changes can be lost. Check Version History first.
Most likely fix: Check last save and Version History
How to fix it
Try these in order — the most common fix is first.
1. Check last save and Version History
- Click the Last edited text left of the Settings button
- Open Version History and restore a saved version
Did this fix it?2. Copy the project and contact support
- Make a copy so you can keep working
- Send support the original project URL and when the work was lost
Did this fix it?3. Prevent it next time
- Return to your Workspace every 45-60 minutes and refresh
- Keep a stable connection
Did this fix it?
Symptoms
Edits are missing after reopening a project.
Why it happens
- Lost internet connection
- Browser closed the live connection to save power
- Very long sessions (Kapwing suspects after about 45-60 minutes; unconfirmed)
This guide also covers
- kapwing lost changes
- kapwing project lost
- kapwing not saving
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