Loom Free Plan: 25 Video Limit Reached
Quick answer
On the free Starter plan you can only have 25 videos and 5 minutes per recording. Past 25 you can still view them but must delete some or upgrade to record again.
Most likely fix: Delete or download old videos
How to fix it
Try these in order — the most common fix is first.
1. Delete or download old videos
- Delete videos you no longer need until the count is under 25
- Business plans allow downloads, so download before downgrading if you need the files
Did this fix it?2. Upgrade
- Business is $18/user/month and removes the limits; check the 17% annual saving
Did this fix it?3. Use a different tool for long videos
- Stay under 5 minutes or use an alternative with a larger free tier
Did this fix it?
Symptoms
You cannot start a new recording, or recordings stop at 5 minutes.
Why it happens
- Starter plan caps at 25 recordings
- 5-minute limit per video
- Downgrade from a paid plan with more than 25 videos
This guide also covers
- loom free plan limit
- loom 25 video limit
- loom 5 minute limit
- loom free plan limits
Still not working?
If Loom keeps failing, you're not alone. See every Loom problem users report or the alternatives people switch to.
Need a custom web app or internal tool? Our small team builds it, on your domain or hosted by us. Price agreed together.
Get a quote