Loom Video Stuck Processing
Workaround available Desktop app, Chrome extension, mobile Updated November 13, 2026Based on 4 user reportsHow we research
Quick answer
A Loom video stuck in processing is usually a slow or interrupted upload. Wait 30 minutes, then use the recovery page for desktop recordings or toggle the Chrome extension.
Most likely fix: Wait first
How to fix it
Try these in order — the most common fix is first.
1. Wait first
- Wait at least 30 minutes and keep the tab open until the video plays
Did this fix it?2. Desktop app: use the recovery page
- Go to loom.com/recover-videos
- Paste the video URL ID
- If parts are missing, find the locally stored parts (Atlassian has Mac and Windows guides) and send them to support
Did this fix it?3. Chrome extension: reboot it
- Open Extensions > Manage Extensions
- Turn the Loom extension off and back on
- Wait a few minutes and refresh the video link
Did this fix it?4. Know the limits
- Mobile recordings have no recovery method per Loom
- Videos missing parts cannot be recovered from the extension
- Failed previews drop off your dashboard after 24 hours; contact support if the video is still missing
Did this fix it?
Symptoms
The video page shows processing indefinitely, will not play, or the link never goes live.
Why it happens
- Upload speed below 5 Mbps
- Recording interrupted before all parts uploaded
- Heavy Chrome load while recording
- Loom-side processing incidents
This guide also covers
- loom video stuck processing
- loom processing forever
- recover loom video
- loom video not loading
Still not working?
If Loom keeps failing, you're not alone. See every Loom problem users report or the alternatives people switch to.
Need a custom web app or internal tool? Our small team builds it, on your domain or hosted by us. Price agreed together.
Get a quote