MailerLite Account Not Approved
Quick answer
MailerLite manually reviews new accounts before you can send or publish forms. Complete your profile honestly, verify your website and reply to any review email; a rejected profile can be updated and resubmitted.
Most likely fix: Complete the profile with specific answers
How to fix it
Try these in order — the most common fix is first.
1. Complete the profile with specific answers
- Log in and open the approval banner at the top of any page
- Describe your business, how subscribers opt in and what you will send
- Use consistent company and website details
- Submit and wait for the email (MailerLite says reviews come within about 24 hours)
Did this fix it?2. Verify your website and use a business email
- Add your real website or social profile in the profile section
- Verify ownership of the website when asked, which is described as the fastest route to approval
- Sign up with an address on your own domain instead of Gmail or Yahoo
Did this fix it?3. Update and resubmit after a rejection
- Click the approval message at the top of the dashboard
- Correct the information that looks weak, including list source and consent method
- Submit again
Did this fix it?4. Contact support
- Paid plans: open Need Help in the sidebar and email support from your account
- Free plans: use the Customer Self-Service Center at mailerlite.com/support
- Give your list source, consent method and sending plan; some users report MailerLite will not share case details
Did this fix it?
Symptoms
Banner says your account is pending or not approved, you cannot send campaigns or activate forms, or you got a rejection email.
Why it happens
- Profile answers too vague or inconsistent with your website
- Sender uses a free email address like Gmail
- Website not verified or missing
- Purchased or scraped list, or no proof of consent
- Signup details look like a repeat or suspicious account
This guide also covers
- mailerlite account not approved
- mailerlite account pending approval
- mailerlite approval rejected
- mailerlite account review
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