MailerLite Account Suspended or Under Review

How to fix it

Try these in order — the most common fix is first.

1. 1. Reply to the review email with evidence

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   1. Open the email from MailerLite compliance and reply to it
   2. Explain where the list came from and how consent was collected
   3. Attach signup form screenshots and engagement history
   4. Answer within 30 days or the account is terminated
   Did this fix it? Yes No

2. 2. Know the possible outcomes

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   1. Reactivated: sending resumes and scheduled campaigns return to Drafts for rescheduling
   2. Terminated: you can still log in and export data but cannot send
   3. Suspended (malicious activity): no access and no export
   Did this fix it? Yes No

3. 3. Contact support if there is no answer

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   1. Paid plans: contact Support through your account
   2. Free plans: use the Customer Self-Service Center
   3. The help article describes no formal appeal, so keep replies in the review thread
   Did this fix it? Yes No

4. 4. Prevent a repeat

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   1. Only email subscribers who opted in and state how they signed up
   2. Authenticate your own domain
   3. Clean bounced and inactive contacts regularly
   4. Keep a visible unsubscribe link
   Did this fix it? Yes No

Symptoms

Banner or email says your account is under review or suspended, sending and landing page publishing are paused, or campaigns returned to Drafts.

Why it happens

• High bounce, spam complaint or unsubscribe rates
• Purchased, scraped or non-consented addresses
• Imports or activity that trip internal safeguards
• Content against the Terms of Use, such as phishing or IP violations
• Suspicious payment activity or suspected account breach

This guide also covers

• mailerlite account suspended
• mailerlite account under review
• mailerlite suspended refund
• mailerlite terminated account

Other MailerLite errors

• MailerLite Account Not Approved
• MailerLite Emails Going to Spam
• MailerLite Domain Authentication Failed
• MailerLite Signup Form Not Working
• MailerLite Automation Not Sending
• MailerLite Free Plan Sending Paused (Over 250 Subscribers)
• MailerLite Can't Log In
• How to Cancel MailerLite Subscription