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Namely Paystub Not Showing

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Ongoing Web, iOS, Android Updated November 13, 2026Based on 2 user reportsHow we research

Quick answer

Paystubs appear in Namely only after payroll is processed and published for your pay date, and only if your employee profile is linked to payroll. If one is missing, ask payroll to confirm it was published.

Most likely fix: Check the pay date and refresh

How to fix it

Try these in order — the most common fix is first.

  1. 1. Check the pay date and refresh

    1. Confirm your pay date has passed
    2. Open the pay or payroll section of your profile
    3. Reload the page or sign out and back in
    Did this fix it?

  2. 2. Ask payroll to confirm publication

    1. Message your payroll admin with the pay date
    2. Ask whether the paystub was published to the employee portal
    Did this fix it?

  3. 3. Use the mobile app as a second check

    1. Open the Namely app
    2. Look in pay history
    3. Update the app if it is out of date
    Did this fix it?

Symptoms

Pay history is empty or the latest paystub is missing.

Why it happens

  • Payroll for that pay date not yet processed or published
  • Employee profile not linked to the payroll record
  • Wrong company or account selected
  • Cached page or app

This guide also covers

  • namely paystub
  • namely pay stub not showing
  • namely view paystub

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