// troubleshooting guide · pika
How to Cancel Pika Subscription
- Status
- Ongoing
- platforms:
- Web, iOS
- updated:
- November 15, 2026
- reports:
- 4
- Method
- how we research
RUNBOOK · pika/cancel5 FIXES
// quick answer
Cancel on the web at pika.art/subscription > Adjust plan > cancel; for iOS app purchases, cancel in Apple subscriptions. Your plan runs until the end of the period, then drops to Free. Pika says payments and credit packs are non-refundable.
Most likely fix: Cancel on the web
How to fix it
// try these in order, the most common fix is first
FIX 1Cancel on the web
- 01Sign in with the same method you subscribed with
- 02Go to pika.art/subscription
- 03Choose Adjust plan and follow the cancellation option
- 04Screenshot the confirmation
Did this fix it?FIX 2Cancel an iOS app subscription
- 01iPhone Settings > your name > Subscriptions
- 02Select Pika > Cancel Subscription
Did this fix it?FIX 3Undo a scheduled downgrade or check timing
- 01Downgrades apply at the next billing period and can be undone until then
Did this fix it?FIX 4Ask about a wrong charge
- 01pika.art/support with invoice from Subscription > Payment methods > Manage in Stripe > Invoice History
- 02Apple purchases: request a refund at reportaproblem.apple.com
Did this fix it?FIX 5Delete the account only after downloading
- 01Email support from the account address; deletion is permanent
Did this fix it?
Symptoms
You want to stop renewals, were charged after you thought you cancelled, or want a refund.
Why it happens
- C-01Older Pika had no clear cancel button (you had to downgrade)
- C-02Annual plans are paid upfront
- C-03iOS subscriptions are billed by Apple, not Pika
// this guide also covers
- cancel pika
- pika refund
- how to cancel pika subscription
- pika charged after cancel
Still not working?
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The same problem in other apps
All billing, cancellation & refunds guides →
Runway Credits Deducted But No Video (Runway)
Other Pika errors
- Pika Generation Failed / Something Went Wrong Error
- Pika Video Stuck Generating or Stuck at 99%
- Pika Credits Deducted but No Video
- Why Is Pika So Slow? High Demand and Long Queues
- Old Pika Videos Missing After the Relaunch (old.pika.art)
- Pika Subscription or Videos Missing After Login
- Pika Content Policy Violation Error
- Pika Download Not Working