What causes "How to Cancel Proton VPN Subscription"?

Subscriptions auto-renew for the same term at the then-current price Where you bought it (web, App Store, Google Play) decides where you cancel Cancellation is not final until you submit the reason form on the web

How do I fix "How to Cancel Proton VPN Subscription"?

1. Cancel on the web (bought on protonvpn.com or in desktop apps): Sign in at account.protonvpn.com Choose Subscription in the sidebar, scroll down and click Continue next to Cancel subscription Click Cancel subscription, review the terms and click Cancel subscription again; keep the page open Choose a cancellation reason and click Submit; it is not cancelled until you do Premium features stay active until the expiration date; use Reactivate now to undo 2. Cancel on iPhone or iPad (App Store): Open Settings and tap your name / Apple ID Tap Subscriptions > Proton VPN Tap Cancel Subscription and confirm For a refund, request it from Apple at reportaproblem.apple.com 3. Cancel on Android (Google Play): Open the Play Store, tap your profile picture > Subscriptions Select Proton VPN and follow the cancel steps Ask Proton support for a refund, or request one through Google Play 4. Request a refund within 30 days: Check your subscription start date; both the cancellation and the refund request must be within 30 days of the initial purchase Contact Proton support to request it (one refund per user) Cash and bank transfer payments are not refundable Card refunds take 5-10 business days, PayPal and Bitcoin 1-2 working days; Proton's terms allow up to 30 days 5. Delete your account if you want your data gone: Cancelling does not delete your Proton Account; it becomes a free account Follow Proton's account deletion guide to remove the account and data permanently

How to Cancel Proton VPN Subscription

Workaround available Web, Windows, macOS, Linux, iOS, Android Updated November 13, 2026Based on 4 user reportsHow we research

Quick answer

Cancel web purchases at account.protonvpn.com > Subscription > Cancel subscription and finish the reason form; App Store and Google Play subscriptions are cancelled in those stores. Paid features last until the period ends, then you drop to Proton Free. Refunds are only within 30 days of the first purchase.

Most likely fix: Cancel on the web (bought on protonvpn.com or in desktop apps)

How to fix it

Try these in order — the most common fix is first.

1. Cancel on the web (bought on protonvpn.com or in desktop apps)
1. Sign in at account.protonvpn.com
2. Choose Subscription in the sidebar, scroll down and click Continue next to Cancel subscription
3. Click Cancel subscription, review the terms and click Cancel subscription again; keep the page open
4. Choose a cancellation reason and click Submit; it is not cancelled until you do
5. Premium features stay active until the expiration date; use Reactivate now to undo
Did this fix it?
2. Cancel on iPhone or iPad (App Store)
1. Open Settings and tap your name / Apple ID
2. Tap Subscriptions > Proton VPN
3. Tap Cancel Subscription and confirm
4. For a refund, request it from Apple at reportaproblem.apple.com
Did this fix it?
3. Cancel on Android (Google Play)
1. Open the Play Store, tap your profile picture > Subscriptions
2. Select Proton VPN and follow the cancel steps
3. Ask Proton support for a refund, or request one through Google Play
Did this fix it?
4. Request a refund within 30 days
1. Check your subscription start date; both the cancellation and the refund request must be within 30 days of the initial purchase
2. Contact Proton support to request it (one refund per user)
3. Cash and bank transfer payments are not refundable
4. Card refunds take 5-10 business days, PayPal and Bitcoin 1-2 working days; Proton's terms allow up to 30 days
Did this fix it?
5. Delete your account if you want your data gone
1. Cancelling does not delete your Proton Account; it becomes a free account
2. Follow Proton's account deletion guide to remove the account and data permanently
Did this fix it?