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How to Cancel ExpressVPN, Turn Off Auto-Renew and Get a Refund

Workaround available Web, iOS, Android Updated October 21, 2026

Quick answer

Cancel on the website (My subscription > Cancel subscription) if you paid on expressvpn.com, or in the App Store/Google Play if you subscribed there; you can't cancel in the app. For a refund within 30 days of a first purchase, ask support via live chat.

Most likely fix: Cancel a subscription bought on expressvpn.com.

Symptoms

You want to stop the next renewal charge, were charged after you thought you'd cancelled, or want your money back.

Why it happens

  • Plans auto-renew annually at the full renewal price
  • App-store subscriptions can't be cancelled on expressvpn.com
  • A failed renewal payment hides the Cancel subscription button
  • Turning off renewal doesn't trigger a refund

How to fix it

Try these in order — the most common fix is first.

  1. 1. Cancel a subscription bought on expressvpn.com

    1. Open any browser and go to My subscription in your ExpressVPN account
    2. Sign in if prompted
    3. Click Cancel subscription below Automatic renewal and follow the prompts
    4. You keep access until the last day of the current term

  2. 2. Cancel an App Store subscription (iPhone/iPad)

    1. Open the App Store and tap your profile icon
    2. Tap Subscriptions > ExpressVPN
    3. Tap Cancel Subscription at least 24 hours before the renewal date
    4. Request any refund from Apple, not ExpressVPN

  3. 3. Cancel a Google Play subscription

    1. Open Google Play and tap your profile icon
    2. Tap Payment & subscriptions > Subscriptions > ExpressVPN
    3. Tap Cancel Subscription
    4. Contact ExpressVPN support for a refund

  4. 4. If there's no Cancel button

    1. This can happen after a failed renewal payment
    2. Remove the saved payment method from your account to stop further renewal attempts

  5. 5. Request a refund within 30 days

    1. Open live chat on the ExpressVPN website
    2. Say clearly that you want to cancel and get a refund under the 30-day guarantee
    3. Have your account email, purchase date and payment method ready
    4. Bitcoin and Paymentwall purchases don't auto-renew, so no cancellation is needed

This guide also covers

  • cancel expressvpn
  • expressvpn refund
  • expressvpn turn off auto renew
  • expressvpn cancel subscription
  • expressvpn charged after cancelling

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