ExpressVPN Stuck on 'Just a Moment' Screen (Windows)

Workaround available Windows Updated October 21, 2026

Quick answer

The Windows app hangs on its loading screen, usually because of pending Windows updates or a damaged install. Install all Windows updates and restart, then repair or reinstall the app.

Most likely fix: Install all pending Windows updates.

Symptoms

Opening the ExpressVPN Windows app shows 'Just a moment' indefinitely and never reaches the connect screen.

Why it happens

  • Pending Windows updates
  • Corrupted or incomplete app installation

How to fix it

Try these in order — the most common fix is first.

  1. 1. Install all pending Windows updates

    1. Open Settings > Windows Update and install everything
    2. Restart the PC
    3. Relaunch ExpressVPN
  2. 2. Repair or reinstall the app

    1. Download the latest installer from expressvpn.com and run it
    2. If you see 'Repair or uninstall ExpressVPN', click Repair
    3. Otherwise complete the fresh install and sign in again

This guide also covers

  • expressvpn stuck on just a moment
  • expressvpn just a moment
  • expressvpn windows app not opening

Still not working?

If ExpressVPN keeps failing, you're not alone. See every ExpressVPN problem users report or the alternatives people switch to.

Other ExpressVPN errors