Salesforce Data Loader INVALID_LOGIN Error

How to fix it

Try these in order — the most common fix is first.

1. 1. Reset your security token

   Copy steps
   1. Click your avatar > Settings > Reset My Security Token
   2. Salesforce emails the new token to your user email
   3. Enter password immediately followed by token (passwordTOKEN)
   Did this fix it? Yes No

2. 2. Use OAuth instead

   1. In Data Loader choose OAuth login (Salesforce's recommended method) instead of password plus token
   Did this fix it? Yes No

3. 3. Check IP and user status

   Copy steps
   1. Add your IP under Network Access trusted IP ranges
   2. Confirm the user is active and not locked out (Setup > Users)
   3. With SSO, use OAuth or an API-enabled integration user
   Did this fix it? Yes No

Symptoms

Data Loader or an integration says INVALID_LOGIN: Invalid username, password, security token, user not active, or user locked out.

Why it happens

• Wrong username or password
• Missing or expired security token
• Trusted IP or profile IP restrictions
• SSO enabled so password login is not allowed
• User locked out

This guide also covers

• salesforce data loader invalid login
• salesforce security token
• salesforce invalid_login

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