Salesforce STORAGE_LIMIT_EXCEEDED Error

How to fix it

Try these in order — the most common fix is first.

1. 1. See which storage is full

   Copy steps
   1. Setup > Storage Usage
   2. Compare Data Storage and File Storage and the largest objects
   Did this fix it? Yes No

2. 2. Purge deleted records

   Copy steps
   1. Open the Recycle Bin, then empty it (or hard delete) to free space
   2. Large deletes may take time to show
   Did this fix it? Yes No

3. 3. Delete or archive old data

   Copy steps
   1. Export old tasks, events and cases first
   2. Mass delete with Data Loader or Mass Delete Records
   3. Consider archiving to external storage
   Did this fix it? Yes No

4. 4. Buy more storage

   1. Contact your account executive to order additional data storage
   Did this fix it? Yes No

Symptoms

Records fail to save or integrations report STORAGE_LIMIT_EXCEEDED.

Why it happens

• Activities (tasks, emails, events) piling up
• Soft-deleted records in the Recycle Bin
• Large attachments and files
• Low per-org allocation on small editions

This guide also covers

• salesforce storage limit exceeded
• salesforce data storage full

The same problem in other apps

All plan limits, paywalls & watermarks guides →

• Pipedrive API 429 Rate Limit Error (Pipedrive)
• Zoho CRM API Limit Exceeded Error (Zoho CRM)

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• How to Cancel Salesforce Subscription
• Salesforce REQUEST_LIMIT_EXCEEDED Error
• Salesforce Too Many SOQL Queries: 101 Error
• Salesforce UNABLE_TO_LOCK_ROW Error
• Salesforce Einstein Activity Capture Not Syncing
• Salesforce Emails Not Sending
• Salesforce Data Loader INVALID_LOGIN Error
• Salesforce MFA Locked Out: Lost Authenticator