Shopify 'This Store Can't Accept Payments Right Now'

How to fix it

Try these in order — the most common fix is first.

1. 1. Check admin banners

   Copy steps
   1. Open Settings > Payments and look for a yellow or red banner about Shopify Payments.
   2. Complete any pending verification.
   Did this fix it? Yes No

2. 2. Turn off test mode

   1. In Settings > Payments > Shopify Payments, manage and disable test mode, then place a real low-value order.
   Did this fix it? Yes No

3. 3. Confirm a paid plan is active

   1. Open Settings > Plan and make sure the store is not on a trial or frozen.
   Did this fix it? Yes No

4. 4. Enable a secondary provider

   1. Add PayPal or another gateway under Settings > Payments so customers can pay while Shopify Payments is reviewed.
   Did this fix it? Yes No

5. 5. Contact Shopify Support

   1. If everything looks right, send support the store URL and a screenshot; account-specific codes need support.
   Did this fix it? Yes No

Symptoms

Customers reach checkout and see 'This store can't accept payments right now', or no payment methods appear.

Why it happens

• Shopify Payments under review or on hold
• Test mode (bogus gateway) still enabled
• Trial or unpaid plan
• Payment setup incomplete or turned off
• Third-party gateway misconfigured

This guide also covers

• shopify this store can't accept payments right now
• shopify checkout not working
• shopify payment not working

Other Shopify errors

• How to Cancel Shopify Subscription (and Close Your Store)
• Shopify Payments Payout On Hold
• Shopify Card Declined at Checkout
• Shopify SSL Pending Stuck on Custom Domain
• Why Is My Shopify Store So Slow
• Shopify Products Not Showing on Online Store
• Shopify Locked Out: Lost Two-Step Authentication
• Shopify Google & YouTube App Products Not Syncing