Shopify Products Not Showing on Online Store

How to fix it

Try these in order — the most common fix is first.

1. 1. Check product status

   1. Open the product and make sure status is Active, not Draft.
   Did this fix it? Yes No

2. 2. Enable the Online Store channel

   1. In the Sales channels panel, tick Online Store; if already ticked, untick, save, then tick and save again.
   Did this fix it? Yes No

3. 3. Publish the collection

   1. Open the collection and confirm it is published to Online Store and not scheduled for a future date.
   Did this fix it? Yes No

4. 4. Inspect the theme

   1. In the theme editor, make sure the product grid section is visible and no tag filter is applied.
   Did this fix it? Yes No

Symptoms

A product or whole collection doesn't appear on the storefront though it exists in the admin.

Why it happens

• Online Store sales channel not selected
• Product still Draft
• Collection not published or scheduled for later
• Theme product grid hidden or filtered
• Import defaulted to another channel

This guide also covers

• shopify products not showing
• shopify product not visible online store
• shopify collection empty

The same problem in other apps

All missing or lost data guides →

• Wix Site Not Showing on Google (Wix)
• Squarespace Site Not Showing on Google (Squarespace)

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