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Splice Restore Purchase Not Working

Workaround available iOS, Android Updated October 21, 2026

Quick answer

Restore Purchase only works when you are signed in with the same Apple ID or Google account that bought the plan, and it does not work between iOS and Android.

Most likely fix: Sign in with the purchasing account.

Symptoms

Splice asks you to subscribe again on a new or second device even though you already pay.

Why it happens

  • Different Apple ID or Google account on the new device
  • Trying to move a subscription between iOS and Android
  • Subscription expired or cancelled

How to fix it

Try these in order — the most common fix is first.

  1. 1. Sign in with the purchasing account

    1. Check Settings > [your name] uses the Apple ID that bought Splice
    2. On Android, use the Google account that bought it in Play Store

  2. 2. Use Restore Purchase

    1. Open Splice and tap Already purchased? on the paywall
    2. Or open the menu > Subscription Info > Restore

  3. 3. Cross-platform switch

    1. Subscriptions do not move between iOS and Android
    2. Cancel on the old platform and subscribe on the new one

This guide also covers

  • splice restore purchase
  • splice subscription not working
  • splice pro not unlocked

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