Wave Invoice Not Sending
Quick answer
Wave invoices fail to arrive mostly because of a wrong address, spam filtering or a pending incident. Check the address, resend, and share the invoice link.
Most likely fix: Check the address
How to fix it
Try these in order — the most common fix is first.
1. Check the address
- Open the customer and confirm the email
Did this fix it?2. Resend
- Open the invoice > Send > resend, and ask the customer to check spam
Did this fix it?3. Share a link
- Use Copy link on the invoice and send it yourself
Did this fix it?4. Check status
- status.waveapps.com for invoicing incidents
Did this fix it?
Symptoms
Customer says they never got the invoice email, or Wave shows an error when sending.
Why it happens
- Typo in customer email
- Email filtered to spam
- Recurring invoice generation delay during an incident
This guide also covers
- wave invoice not sending
- wave invoice email not received
Still not working?
If Wave keeps failing, you're not alone. See every Wave problem users report or the alternatives people switch to.
Done fighting Wave? Our small team builds your own Wave alternative, or any software you need: web, mobile, games, desktop. Price agreed together.
Talk to usThe same problem in other apps
All notifications, reminders & messages not sending guides →