How to Cancel Wave Pro (and Payroll)
Quick answer
You can cancel Wave Pro or payroll any time and it ends at the end of the billing period. Downgrade in plan settings, and export your data first.
Most likely fix: Cancel Pro
How to fix it
Try these in order — the most common fix is first.
1. Cancel Pro
- Settings > Plan & Billing > change plan to Starter
- Access continues to the end of the paid period
Did this fix it?2. Cancel payroll
- Settings > Payroll > cancel service, after your last run and filings
Did this fix it?3. Export first
- Export reports and transactions to CSV before downgrading
Did this fix it?
Symptoms
You want to stop paying for Pro, receipts or payroll.
Why it happens
- Auto-renewing subscription
- Payroll base fee charged even with no runs
This guide also covers
- cancel wave pro
- cancel wave payroll
- wave refund
Still not working?
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The same problem in other apps
All billing, cancellation & refunds guides →
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