How to Cancel QuickBooks Subscription

How to fix it

Try these in order — the most common fix is first.

1. 1. Cancel on the web (billed by Intuit)

   Copy steps
   1. Sign in to QuickBooks Online as an admin.
   2. Gear icon > Account and Settings > Billing & Subscription.
   3. In the QuickBooks section select Cancel subscription (for a trial, Cancel your trial).
   4. Access continues until the end of the billing period.
   Did this fix it? Yes No

2. 2. Cancel an App Store or Google Play subscription

   1. Cancel in iPhone Settings > Apple ID > Subscriptions, or Google Play > Payments & subscriptions > Subscriptions; Intuit cannot cancel those.
   Did this fix it? Yes No

3. 3. Cancel payroll and add-ons separately

   1. Payroll/Workforce, Payments and other add-ons are separate subscriptions; cancel each from Billing & Subscription.
   Did this fix it? Yes No

4. 4. Export data first

   1. Run reports and export lists before cancelling; you reportedly keep read-only access for about a year.
   Did this fix it? Yes No

5. 5. Request a refund

   1. Intuit's stated rule: full refund for annual QuickBooks Online cancelled within 60 days; monthly plans get no prorated refund. Use Intuit's refund form or phone support; if blocked, dispute with your bank.
   Did this fix it? Yes No

Symptoms

You want to stop QuickBooks billing or get a refund.

Why it happens

• Auto-renewal on annual or monthly plans
• Billing through Apple or Google rather than Intuit
• Payroll or other add-ons billing separately

This guide also covers

• cancel quickbooks
• quickbooks refund
• cancel quickbooks online subscription

Other QuickBooks errors

• QuickBooks Bank Feed Not Updating
• QuickBooks Bank Error 102 and 105
• QuickBooks Bank Error 103, 109 and 187 (Login Failed)
• QuickBooks Bank Error 323
• QuickBooks Duplicate Bank Transactions
• QuickBooks Reconcile Discrepancy and Beginning Balance Wrong
• QuickBooks Online Not Loading or Slow
• QuickBooks Verification Code Not Received