QuickBooks Bank Feed Not Updating

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Ongoing QuickBooks Online (web, mobile) Updated November 13, 2026Based on 5 user reportsHow we research

Quick answer

QuickBooks bank feeds usually stall because the bank connection needs a refresh, new credentials or a bank-side outage. Click Update, check the bank site, then disconnect and reconnect only if the error persists.

Most likely fix: Refresh the connection

How to fix it

Try these in order — the most common fix is first.

  1. 1. Refresh the connection

    1. Go to Bank transactions (Banking).
    2. Select Update next to the account.
    3. Wait a few minutes; errors 102 and 105 usually clear on their own within about a day.
    Did this fix it?
  2. 2. Check the bank directly

    1. Sign in on your bank's own website.
    2. Confirm the account is active, accept any pending security prompt and look for outage notices.
    Did this fix it?
  3. 3. Update credentials

    1. Fix your password at the bank first.
    2. In QuickBooks open the account, select Edit sign-in info and enter the new details, then Update.
    Did this fix it?
  4. 4. Disconnect and reconnect

    1. In Bank transactions, open the account's pencil menu and choose Edit account info > Disconnect this account on save.
    2. Reconnect it through Link account and pick the same QuickBooks account to avoid duplicates.
    Did this fix it?
  5. 5. Upload transactions manually

    1. Download a CSV or QBO file from your bank.
    2. Use Link account > Upload from file as a stopgap until the feed returns.
    Did this fix it?

Symptoms

New bank transactions stop appearing in Banking, a red connection error shows, or the last update date is days old.

Why it happens

  • Bank-side outage or maintenance
  • Changed or expired bank password or MFA prompt
  • Bank requires re-authentication
  • Account closed, renamed or duplicated
  • Browser cache or stale connection

This guide also covers

  • quickbooks bank feed not updating
  • quickbooks online bank feed not working
  • quickbooks not syncing with bank

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