QuickBooks Bank Error 103, 109 and 187 (Login Failed)

How to fix it

Try these in order — the most common fix is first.

1. 1. Confirm the login at the bank

   Copy steps
   1. Sign in at your bank's website directly.
   2. If the password expired (109), set a new one.
   Did this fix it? Yes No

2. 2. Update sign-in info in QuickBooks

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   1. Go to Banking, open the account, choose Edit sign-in info.
   2. Enter the new credentials, then select Update.
   Did this fix it? Yes No

3. 3. Re-enter security answers (187)

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   1. Follow the on-screen steps and re-enter the one-time code or security answers.
   2. If it fails, check your security questions on the bank's website.
   Did this fix it? Yes No

Symptoms

Bank connection shows incorrect user ID/password (103), expired password (109) or security answer problem (187).

Why it happens

• Password changed or expired at the bank
• Wrong one-time passcode or security answers
• Bank added extra verification

This guide also covers

• quickbooks error 103
• quickbooks error 109
• quickbooks bank login error

Other QuickBooks errors

• QuickBooks Bank Feed Not Updating
• QuickBooks Bank Error 102 and 105
• QuickBooks Bank Error 323
• QuickBooks Duplicate Bank Transactions
• QuickBooks Reconcile Discrepancy and Beginning Balance Wrong
• QuickBooks Online Not Loading or Slow
• QuickBooks Verification Code Not Received
• QuickBooks Payroll Error PS038, PS077 and PS032