QuickBooks Bank Error 102 and 105

How to fix it

Try these in order — the most common fix is first.

1. 1. Update and wait

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   1. Go to Banking and select Update.
   2. If it fails, wait 2-3 hours and try again; Intuit says these often resolve within 24 hours.
   Did this fix it? Yes No

2. 2. Verify the bank site

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   1. Log in at your bank's website to confirm it works and the account is open.
   2. Look for maintenance notices.
   Did this fix it? Yes No

3. 3. Reconnect or upload

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   1. If it persists beyond a day, disconnect and reconnect the account.
   2. Upload a file manually in the meantime.
   Did this fix it? Yes No

Symptoms

'We can't connect to your bank' with code 102 or 105 on the bank connection.

Why it happens

• Bank servers down or updating
• Brand-new account not yet available for online banking
• Temporary Intuit-to-bank connection issue

This guide also covers

• quickbooks error 102
• quickbooks error 105
• quickbooks bank error 105

Other QuickBooks errors

• QuickBooks Bank Feed Not Updating
• QuickBooks Bank Error 103, 109 and 187 (Login Failed)
• QuickBooks Bank Error 323
• QuickBooks Duplicate Bank Transactions
• QuickBooks Reconcile Discrepancy and Beginning Balance Wrong
• QuickBooks Online Not Loading or Slow
• QuickBooks Verification Code Not Received
• QuickBooks Payroll Error PS038, PS077 and PS032