How to Cancel Bench Subscription

How to fix it

Try these in order — the most common fix is first.

1. 1. Request non-renewal in the app

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   1. Log in at bench.co/login
   2. Consent to the transfer if prompted
   3. Choose Book a Call under Request to not renew subscription
   4. Confirm cancellation in writing by email
   Did this fix it? Yes No

2. 2. Time it correctly

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   1. Monthly: cancel within 15 days of renewal date
   2. Annual: give 60 days notice before renewal
   Did this fix it? Yes No

3. 3. Protect yourself from extra charges

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   1. Export your data first
   2. Check card statements for 2-3 months
   3. Dispute unauthorized charges with your card issuer
   Did this fix it? Yes No

4. 4. Refunds

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   1. Payments made before Dec 30, 2024 are not refundable per Bench
   2. For newer charges, ask for a refund in writing and keep records
   Did this fix it? Yes No

Symptoms

You want to stop the subscription or were charged after cancelling.

Why it happens

• Auto-renewal on monthly or annual terms
• No instant self-service cancel button reported
• Annual prepayment

This guide also covers

• cancel bench
• bench accounting cancel subscription
• bench refund

The same problem in other apps

All billing, cancellation & refunds guides →

• How to Cancel QuickBooks Subscription (QuickBooks)
• How to Cancel Wave Pro (and Payroll) (Wave)
• How to Cancel Xero Subscription (Xero)
• How to Cancel FreshBooks Subscription (FreshBooks)

Other Bench errors

• How to Download Your Bench Data (Financial Reports Export)
• Bench Shutdown: What to Do If You Were a Bench Customer
• How to Migrate Your Books From Bench to QuickBooks or Xero
• Bench Books Late or Incomplete
• Bench Bank Account Needs Reconnecting
• Bench Miscategorized Transactions and Repeated Flags
• Bench Tax Filing Errors and Wrong Forms
• Charged by Bench After Cancelling