Bench Bank Account Needs Reconnecting
Quick answer
Reconnect the bank feed from the app and confirm access with your bank. Persistent failures need support.
Most likely fix: Reconnect
How to fix it
Try these in order — the most common fix is first.
1. Reconnect
- Open Settings > Bank accounts
- Select the disconnected account and re-login
- Complete MFA
Did this fix it?2. Fallback
- Upload statements as PDF or CSV
- Message your bookkeeper that feeds are down
Did this fix it?
Symptoms
Bank feed shows disconnected and transactions stop syncing.
Why it happens
- Bank credential or MFA changes
- Aggregator connection expiry
- Bank blocking third-party access
This guide also covers
- bench bank account disconnected
- bench reconnect bank
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