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Feature Removal

Important features that were removed or deprecated over time

Found in 22 complaints across 21 products.

Doodle
2 reports

March 2025 update made polls 'basically useless'

March update described as 'perhaps the most incompetent upgrade ever.' Polls now turn into events with organizer listed for every date. Users get 'there was an error trying to create your meeting' errors. Software Advice: 'the original doodle app was much better and simple, updated one is slow and confusing'.

Free version keeps getting worse

Doodle reduced free timeslots from 20 to 10, forcing users toward paid upgrades. The service advertises itself as free but the free version is increasingly crippled. Long-time users report the free experience has degraded significantly over time.

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Trello
1 report

May 2025 redesign called 'worst in tech history' by users

The May 22, 2025 redesign fundamentally changed Trello's interface, removing beloved features like the left sidebar, direct card actions, and the ability to add comments easily. Users must now click through multiple menus for basic tasks. The r/Trello subreddit (11,000+ members) has been 'dripping with collective rage' for months. Atlassian PM stated they're 'changing Trello to become an entirely different product.'

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Todoist
1 report

Key features locked behind paywall

Reminders, chronological views, and collaboration features are only available on paid plans. Users find it frustrating that basic features like setting reminders for tasks require a premium subscription. This creates a significant gap between free and paid experience.

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Evernote
1 report

V10 redesign broke workflows and removed features

The Version 10 redesign introduced GUI changes nobody asked for, added functions that ruined workflows, and in some cases the app doesn't start after updates. Users describe V10 as making once-simple things now take more steps. The forced migration from Legacy was costly in workflow disruption.

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Roam Research
1 report

Development has stalled while competitors advanced

Development has been quite slow over the last year and the advantage over competition was mainly lost. Logseq and Obsidian have caught up and surpassed Roam in many areas. The Roam subreddit sometimes goes two weeks without any new user posts, suggesting declining engagement.

View Roam Research
Craft
1 report

New features feel incomplete and buggy

The app occasionally feels incomplete with users encountering minor issues. Collections (late 2024) is still in early stages with rough edges. Craft Styles are incomplete and frustrating to use in real-world scenarios. Features ship before they're fully polished.

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Bear
1 report

Missing drawing support and voice recording

Bear lacks drawing support and voice recording capabilities. For users who want to sketch or dictate notes, these missing features are frustrating compared to Apple Notes or other alternatives.

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Ulysses
1 report

Slow development despite subscription revenue

Despite switching to subscription model, improvements have been mostly bug fixes and minor integrations rather than substantive new features. Users feel the company is resting on their laurels while collecting recurring payments.

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iA Writer
1 report

Limited features compared to Ulysses or Scrivener

Unlike Ulysses, iA Writer can't handle file attachments or merge documents easily. No smart folders, no keywords for filtering, limited export options compared to competitors. You're paying for minimalism, not features.

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OneDrive
1 report

New 'Hero Link' sharing changes broke old links in 2025

Microsoft introduced a new sharing model requiring sign-in to download folders. Previously, anyone with a view-only link could download without signing in. Old links created before 2025 now show 'folder doesn't exist' errors. Users' shared link workflows were disrupted without adequate warning.

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Box
1 report

Box Sync being discontinued in December 2026

Box announced Box Sync will no longer be supported after December 2026, forcing users to migrate to Box Drive. However, Box Drive doesn't work correctly with some applications like Adobe Bridge. Users face workflow disruptions and compatibility issues with the forced transition.

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Zoom
1 report

New interface changes frustrate long-time users

Zoom's desktop interface changes have been described as 'absolutely hopeless and extremely annoying.' Features users rely on are now hidden behind multiple clicks. Commonly used functions require more steps. Zoom Community forums are filled with complaints about UI changes.

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Microsoft Teams
1 report

Forced migration from Skype caused friction

Users forced to migrate from Skype for Business to Teams report difficulties: contacts not syncing automatically, lost Skype credits, and having to relearn a completely different interface. The transition was not smooth for many organizations.

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Webex
1 report

Updates break functionality and remove features

Recent Webex updates have made the client 'completely unusable' according to users. Reports include annotation tools vanishing, strange panels preventing simple meeting starts, cumbersome invitation processes, freezing cameras, and inability to see participants after updates.

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Discord
1 report

2025 UI redesign universally hated

The March 2025 UI overhaul received massive backlash. Server icons became so small they're nearly impossible to see with no size option. Users complain about misaligned elements, awkward spacing, visual clutter, intrusive pop-outs, and an off-center message box. Many call it 'abysmal' with significant accessibility issues.

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Calendly
1 report

New UI layout is a huge downgrade

Recent UI changes are described as a 'huge downgrade' with limited viewing space, cramped design, and reduced usability. Users report the interface feels like a significant step backward with everything crammed together and harder to navigate.

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Acuity Scheduling
1 report

Frequent re-login required since Squarespace acquisition

Since being acquired by Squarespace, users are forced to re-log into their account roughly every half hour, which is extremely annoying for business owners managing appointments throughout the day.

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Copper
1 report

Feature requests ignored for years

Long-term users express frustration with the pace of feature development, mentioning requesting specific capabilities for years without seeing implementation. This creates loyalty challenges for growing businesses who need more advanced features.

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BigCommerce
1 report

Forced migrations breaking existing integrations

Users reported enforced migration to Feedonomics caused Meta CAPI data pipelines to completely fail. Legacy connectors were removed and the new system broke tracking and reporting overnight, directly impacting advertising performance and revenue.

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Framer
1 report

Features and limits change without notice

Framer has changed CMS limits, pricing tiers, and feature availability without grandfathering existing users. Some report losing access to features they were using. The platform's rapid evolution creates uncertainty about future changes.

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Medium
1 report

Publications lost most of their power and reach

Medium publications that once drove significant traffic now get minimal distribution. The algorithm favors individual posts over publication followers. Publication editors report their curated content gets buried. The publication model that made Medium unique has been neutered.

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