ActiveCampaign Campaign Not Sending or Stuck
Quick answer
A campaign that will not send is usually pending review, over the contact limit, or caught in a platform delay. Check status, limit and the status page.
Most likely fix: Read the campaign status
How to fix it
Try these in order — the most common fix is first.
1. Read the campaign status
- 'Analyzing' means it is under review and will not send until ActiveCampaign gets a reply from you if they asked a question.
Did this fix it?2. Check your contact limit
- If the limit is exceeded at scheduled time, unstarted campaigns do not send. Archive contacts or upgrade, then reschedule.
Did this fix it?3. Check the status page
- Look at status.activecampaign.com for sending delays; stuck 'Sending' campaigns recover automatically per the help center.
Did this fix it?4. Resend to non-openers
- If a send only partially completed, create a follow-up to contacts who did not receive it.
Did this fix it?
Symptoms
Campaign stays on Scheduled, Analyzing or Sending without finishing.
Why it happens
- Campaign pending approval or review
- Contact limit exceeded at send time
- Platform delay or incident
- Paused billing or account review
This guide also covers
- activecampaign campaign not sending
- activecampaign campaign stuck analyzing
- activecampaign campaign pending approval
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