How to Cancel Calendly Subscription
Quick answer
Calendly has no cancel button: an Owner or Admin downgrades to the Free plan in Admin Center > Billing, and paid features last until the billing cycle ends. Payments are generally non-refundable.
Most likely fix: Downgrade to Free (web)
How to fix it
Try these in order — the most common fix is first.
1. Downgrade to Free (web)
- Log in as the account Owner or an Admin
- Open Admin Center > Billing
- Select Change plan, then Upgrade/Downgrade
- Choose the Free plan and confirm
- The change takes effect at the end of the current billing cycle; you keep paid features until then
Did this fix it?2. Check what the Free plan keeps before you confirm
- Free allows one event type, one calendar connection and one-on-one scheduling only
- Decide which event type to keep active; plan to re-create or export what you need from other event types
Did this fix it?3. Ask about a refund
- Calendly's help article says payments are generally non-refundable under its Terms and Conditions
- Support may review special cases, so contact Calendly support or billing promptly after a charge and explain the situation
- Do not rely on a refund; cancel before the renewal date
Did this fix it?4. Delete the account (optional, separate)
- Downgrading does not delete your account or data
- Use Calendly's separate 'How to delete your account' help article if you want the account removed
Did this fix it?
Symptoms
You are being charged for Standard or Teams and cannot find a Cancel option, or you want a refund after an annual renewal.
Why it happens
- Cancelling is done by switching to the Free plan, not a dedicated cancel button
- Only Owners and Admins can change the plan
- Annual plans renew automatically
- Deleting your account is a separate process from cancelling billing
This guide also covers
- cancel calendly
- cancel calendly subscription
- calendly refund
- how to delete calendly account
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