Calendly Calendar Not Syncing

How to fix it

Try these in order — the most common fix is first.

1. 1. Check which calendars are checked for conflicts

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   1. In Calendly open Integrations > Calendar connections
   2. Open the connected account and make sure every calendar that should block time (including sub-calendars) is selected
   3. Confirm the 'add to calendar' calendar is the one you actually use
   Did this fix it? Yes No

2. 2. Mark events as Busy

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   1. Calendly treats Busy events as conflicts and ignores events marked Free
   2. Open the event in Google Calendar or Outlook and set its status to Busy
   3. iCloud events must also be Busy to block slots
   Did this fix it? Yes No

3. 3. Disconnect and reconnect the calendar

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   1. Remove the connection on the calendar connections page
   2. Reconnect and approve every permission requested (read and write events)
   3. For Outlook in a company tenant, ask your admin to renew consent
   4. Book a test event to confirm it is written to your calendar
   Did this fix it? Yes No

4. 4. Contact support with details

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   1. Some users report round-robin sync bugs that Calendly acknowledged without an ETA
   2. Send the event type, the calendars involved and booking times to support
   Did this fix it? Yes No

Symptoms

Events in Google Calendar or Outlook don't block slots in Calendly, new bookings don't appear on your calendar, or only one of two linked calendars works.

Why it happens

• The calendar isn't ticked under 'check for conflicts'
• Events are marked Free instead of Busy
• The 'add to calendar' calendar is different from the one you expect
• Connection lost permissions or was disconnected
• Organisation admin consent needed for Outlook

This guide also covers

• calendly not syncing with google calendar
• calendly not showing busy times
• calendly outlook not syncing
• calendly meetings not showing in calendar

The same problem in other apps

All sync failures guides →

• Cal.com Google Calendar Not Syncing (Cal.com)
• Acuity Calendar Not Syncing With Google Calendar (Acuity Scheduling)
• HubSpot Salesforce Sync Errors (HubSpot)

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